FAQs

We want to make sure you get the best night's sleep on a Sealy mattress. If you still have questions, feel free to email or call us.


Mattress Shopping

  • How can I tell if I need a new mattress?

    When was the last time you thought about your mattress? Many of us forget that our mattresses are the most utilized piece of furniture we own. In fact, if you sleep eight hours a night, in one year you’ll rack up 3000 hours on your mattress. After ten years, you’ll have logged 30,000 hours on the same bed. Listed below are a few hints that indicate it’s time to start thinking about renewing your sleep surface.

    1. You bought your current mattress over eight years ago.
      The average life span of a quality mattress is eight to ten years. Mattresses older than that suffer from deteriorating comfort features and diminished support capabilities.
    2. You wake up feeling more tired than when you went to sleep.
      Most consumers wait too long to replace their mattresses. If you don’t wake up feeling refreshed and rejuvenated—or if you feel any pain or discomfort—you've definitely waited too long.
    3. The couch feels more comfortable than your bed.
      Concentrate on the feel of your mattress. Do you feel coils or bumps? Your body needs a smooth, comfortable sleep surface to get a regenerative night’s sleep. Your mattress should enable you to sleep through the night with minimal tossing and turning.
    4. Your mattress looks worn and uneven.
      Inspect your mattress regularly for sags and imprints. If your mattress appears uneven or worn and frayed, maybe it’s time to start shopping. The upholstery layers in all mattresses compress over time. For optimal performance, be sure to rotate your mattress occasionally to extend its durability and renew its comfort. If you "inherited" your mattress from a family member or friend, chances are you need to replace it now.
    5. You’ve taken your mattress for granted.
      Mattresses are the most used yet most ignored piece of furniture in the house. Pay attention to your mattress. Do you hear creaks and groans? Do you notice the surface sags or indents in certain areas and not in others? The condition of your mattress may come as a surprise, once you take a close look.
  • How much should I spend on a new sleep set?

    Mattress prices range greatly, from about $299 to over $5000 for a queen set. A good night’s sleep is one of the best investments you can make, so buy the best mattress you can afford. Keep in mind that most of us spend as much as one-third of our time in bed. Your investment will cost just pennies per night over the next ten years! In fact, a $1000 Sealy Posturepedic® sleep set costs about 27 cents per night (based on a ten-year life).

  • Should I replace my box spring when purchasing a new mattress?

    Yes! A good box spring is as important as a good mattress! It acts much like a large shock absorber, taking a lot of the nightly wear and tear, and it contributes to your comfort and support. Don’t put a new mattress on an inappropriate box spring. When you select the mattress, purchase its companion box spring. The two are designed to work best together.

  • How long should my sleep set last?

    The Better Sleep Council advises consumers to buy the highest-quality bedding they can afford, then replace old bedding every eight to ten years. After this many years, even the best bedding may no longer provide the comfort and support you deserve.

  • How do I shop for a mattress?

    Focus on finding a sleep set that satisfies your comfort preference first, then your quality preference. To do so, always shop wearing comfortable clothes and shoes that can easily be removed for lying down. Take your time and don’t be shy. You can’t judge support and comfort by sitting on an edge or lying down for just a few seconds. Lie on the bed the way that you sleep, and if you sleep with a partner, try shopping with them so you can decide together. Shop at a store that you know and trust, and that offers services you desire. Read as much information about the sleep set as is available. Remember, buy the best bed that you can afford. You can always find “bargain bedding,” but it’s no bargain if you can’t get a good night’s sleep!

  • Is it true that your local "factory to you" stores sell the same sleep system found in Sealy Posturepedic?

    No, it’s not true. Sealy’s Posturepedic Innerspring system is a patented design developed and produced by Sealy and only offered in Sealy products. Posturepedic components, which meet the highest-quality standards in the industry, are not offered in products promoted by “factory to you” stores. Don’t be fooled by “factory to you” stores, selling products that are “just like a Sealy.” There is no substitute for a Sealy Posturepedic sleep set.

  • I compare my old sleep set to sleep sets available today?

    No, the design and manufacturing of bedding has changed dramatically—even over the last few years! Innerspring technology has improved, new “comfort” upholstery materials have been developed, and comfort choices have been expanded to give consumers a greater selection! Today’s box springs are more durable, with steel spines and “working” torsion modules that are built into all Sealy Posturepedic box springs.

  • How do I compare today's sleep sets?

    The best way to really know what you’re buying is to experience a top-quality pillowtop, then firm, then plush sleep set. Determine the comfort you prefer, then compare your comfort preference in three qualities—top-of-the-line, mid-range and lower range, and understand the differences. This comparison helps you make an informed decision. If you like the comfort and price, the store services, and possible financing options, you can make your purchase at the first store. If you decide to shop another store, find out what you’ve seen. Know the type of sleep set and its significant features, such as the type of innerspring unit, key comfort layers, type of edge support and significant features of the box spring.

  • What type of mattress should I buy for my child?

    Your child should sleep on a Sealy Posturepedic because it offers correct back support. Children’s bodies aren’t just always moving, they’re always changing, and through all of those changes, their growing backs need support. Don’t skimp when buying a new sleep set for your child. With a Sealy Posturepedic, your children will get the comfort they want with the support their developing bodies need.

  • What should I do with my old mattress?

    Most bedding retail stores will assist with the disposal of old bedding as a value-added store service. Ask about this type of service before you purchase!

  • Can my children use my old mattress?

    Children should have a comfortable, supportive mattress to get the deep restorative sleep their bodies need to grow. If your old sleep set was uncomfortable and lacked support, then it probably won’t help your kids get a good night’s sleep either.

  • Does a mattress need to be hard in order to be good for me?

    No! Sealy Posturepedic sleep sets offer correct support regardless of comfort level or price. Whether your Sealy Posturepedic is soft or hard, it will give you the same correct back support you need.

  • Why are there so many different quilting designs?

    The quilting design on a Sealy mattress cover helps determine the firmness or plushness of the sleep surface. If a quilting design is small and close, the bed will tend to feel firmer; if the design is large and spread out, the bed will usually feel more plush. Remember, when you purchase a Sealy Posturepedic sleep set, you get the correct support you need, regardless of comfort level or price.

Mattress Sizing and Height

Mattress Care

  • What kind of support/frame is necessary for bedding today?

    Use a sturdy bed frame! If your mattress is a queen or king set, make sure that your frame has the extra center support needed to prevent bowing and sagging. This is required to ensure complete warranty protection for your sleep set.

  • How do I carry or move my mattress?

    Two people should normally carry your Sealy mattress flat on its side. It’s easier to handle and less likely to get damaged. Don’t bend your mattress under any circumstances.* Bending may damage the innerspring unit. Flex rather than bend the mattress when going through doorways, and don’t bend the corners when putting on fitted sheets.
    *Restriction does not apply to Sealy Posturepedic king-size mattresses, which are designed to bend at specific hinging points.

  • How and why do I rotate my bedding? How do I avoid body impressions in my mattress? How do I maintain consistent comfort and feel throughout the life of my bedding?

    We recommend that you rotate your Sealy mattress on a regular basis to refresh its comfort. Mattresses contain many layers of upholstery padding to increase their comfort life and support performance. Body indentations can be a normal occurrence in new mattresses, and indicate that the upholstery layers are conforming to a person’s individual body contours. To help minimize body impressions, mattresses should be turned occasionally throughout their life.

  • How do I care for my mattress?

    Keep your Sealy mattress clean. We suggest using a mattress pad; please visit www.sealybedding.com for more information on mattress pads. Don't allow your mattress to get wet. Protect it from water or other liquids. Don’t use dry cleaning fluid of any type on your mattress. These chemicals could damage some of the comfort and upholstery materials.

  • How do I clean my mattress?

    Keeping your Sealy bedding clean is simple with the use of a protective mattress pad. Vacuuming is the only recommended cleaning method. If you must clean a stain, use mild soap with cold water and apply lightly! Don’t ever soak a mattress or foundation, and don't use dry cleaning fluid of any type on your mattress—these chemicals could damage some of the comfort and upholstery materials.

Latex

  • What's the difference between latex and memory foam?

    Latex differs from memory foam in its elastic, open-cell structure that recovers from pressure immediately. Memory foam has a slower recovery time. Latex is a very supportive yet conforming material.

  • Does latex sleep "hot"?

    No. Latex doesn’t sleep hot, because its open-cell structure allows it to breathe.

  • Can latex cause allergic reactions?

    Because our latex is derived from a synthetic petroleum base versus natural latex, which uses rubber tree sap, we avoid the impurities and proteins that cause allergic reactions to latex.


Sealy Mattress in a Box

Buy online now and get a fresh Sealy mattress shipped directly to your door!

Learn more

Shipping & Delivery

Choosing & Ordering

  • How do I know if Sealy is the right mattress for me?

    Our mattress is a medium feel with soft, responsive, and cushiony top layer for all points of your body. We offer a 100-night guarantee to make sure you love your mattress.

  • Is Sealy available in retail stores?

    Yes. Some retail stores do carry the Sealy Conform Essentials mattress in a box line.

  • What are the dimensions and weight for the mattress?

    Your Sealy uses standard U.S. mattress sizing, and the weights vary by size.

    Mattress Size (Sealy Conform Essentials 8”, 10” and 12”)

    Twin: 38" width x 74.5" length x 8", 10” or 12” height depending on your selection

    Twin XL: 38" width x 79.5" length x 8", 10” or 12” height depending on your selection

    Full: 52.5" width x 74.5" length x 8", 10” or 12” height depending on your selection

    Queen: 59.5" width x 79.5" length x 8", 10” or 12” height depending on your selection

    King: 75.5" width x 79.5" length x 8", 10” or 12” height depending on your selection

    Cal King: 71.5" width x 83.5" length x 8", 10” or 12” height depending on your selection


    Box Size
    (for all mattress sizes)

    16.5" x 16.5" x 44.5"


    Mattress Weight 8”
    (Mattress only. The packaging weights approx 13-16 lbs.)

    Twin: 26 lbs

    Twin XL: 28 lbs

    Full: 36 lbs

    Queen: 44 lbs

    King: 55 lbs

    Cal King: 55 lbs


    Mattress Weight 10”
    (Mattress only. The packaging weights approx 12-19 lbs.)

    Twin: 33 lbs

    Twin XL: 35 lbs

    Full: 46 lbs

    Queen: 55 lbs

    King: 70 lbs

    Cal King: 70 lbs


    Mattress Weight 12”
    (Mattress only. The packaging weights approx 15-21 lbs.)

    Twin: 39 lbs

    Twin XL: 42 lbs

    Full: 54 lbs

    Queen: 65 lbs

    King: 83 lbs

    Cal King: 83 lbs

  • How do I set up my new bed?

    Set-up is simple: open the package, pull out the mattress, place it on the bed/foundation and unwrap it. Be sure to consult the instructions included in the box!

  • How long until the bed is ready to use?

    Once unboxed, your Sealy mattress should be mostly decompressed within ten minutes and ready to use within an hour.

  • When will my credit card be charged?

    We charge your credit card at the time the mattress ships.

How we Build your Mattress

  • What’s in my mattress?

    Conform Essentials 8” mattress:

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    Conform Essentials 10” mattress:

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    Conform Essentials 12” mattress
    :

    SEALYCOOL™ COVER
    This super-stretchable knit cover with rayon fibers helps provide cool comfort.

    COPPER FUSION FOAM
    Cooling, copper-fused memory foam works as a natural conductor, moving heat away from your body.

    SEALYCOOL™ HD GEL MEMORY FOAM
    High-density gel memory foam is ideal for all sleeping positions and delivers long-lasting support.

    SEALYCUSHION™ FOAM
    Sleep in total bliss thanks to this high quality cushioning foam. Available in a range of comort preferences.

    SEALYSUPPORT™ FOAM
    A firmer foam that creates a solid foundation for better sleep.

  • Where is my mattress assembled?

    We’re happy to report that your Sealy is both designed and assembled in the U.S.

  • Does your mattress use chemical fire retardants?

    Sealy does not include chemical fire retardants, but uses an industry-standard “fire sock.” We put each mattress through grueling flame-resistance testing, and it passed. Rest assured…

  • Does the new mattress smell?

    When your Sealy arrives, there may be a slight scent. Think of this like the scent in your new car or new furniture. It’s the result of the cells in the foam opening. The most important thing to know is that the scent will disappear within a day or two.

Product Care

Returns & Exchanges

  • Can I return my mattress?

    We’re passionate about delivering your best night’s sleep. That’s why we’re dedicated to producing quality products—through premium materials, attention to detail, and fine craftsmanship. We stand behind the quality of our products, so you can buy direct from us with confidence.

    We believe you’ll fall in love with your mattress. We want you to be confident, so we offer our 100-Night trial period. We ask you to try it for 30 nights, and if (during the first 100 nights) you don’t love your new mattress, call us. We will work with you to address your concerns. If we can’t find a way to make you happy, we will take the mattress back, and refund your money.

  • Can I exchange my mattress for a different feel?

    The Sealy Conform Essentials bed comes in one feel currently. If the mattress is too firm, it should naturally soften with time. We recommend at least 30 days of use to get your body used to the feel of the mattress.

  • How do I return my mattress?

    If you’re unhappy with your Sealy, call us. We’ll work with you to return your mattress. Depending on where you live, some of the options for “return” might include donating, recycling, or disposing of the mattress. In any case, once you confirm the return, we’ll issue a refund within 1 to 2 business days.

  • Are there any fees with returning my mattress?

    No. We ask you to try it for 30 nights, and if (during the first 100 nights) you don’t love your new mattress, call. We will work with you to address your concerns. If we can’t find a way to make you happy, we will provide you with instructions for returning the mattress and refund your money.

  • How long does it take to receive my refund?

    Once we confirm the return, we’ll issue a refund within 1 to 2 business days.

  • Do I have to ship it back in its original box if I decide to return it?

    No. We wouldn’t ask you to do that (it’s probably nearly impossible!). We’ll discuss how to get it ready when you call to talk about a return.

Warranty

Safety

  • Has Sealy been product tested?

    Before we started to sell Sealy, we tested it using a full set of industry-standard tests, including VOC, ARA and Fire-Retardant testing. But because we’ve been building mattresses for over 150 years, we add a few that go above and beyond the average to test foam and mattress durability. Rest assured: your mattress has passed a battery of extremely tough tests!

100% Satisfaction Guarantee

  • Free and Easy Shipping

    Really free. Really easy.

    When you order your Sealy mattress, we’ll ship it to by standard shipping for free. So you have more money to spend on things like new sheets. We even give you a tracking number, so you can watch the progress as your mattress makes its way home. So you’ll know where it is, and when you can start sleeping well.

  • 100-Night Trial

    100 nights to win you over.

    We want to be sure you love your new Sealy mattress so we give you 100 nights to test it out by sleeping on it. During that time, if you decide you’re not in love, we’ll let you break up with us—and we won’t pressure you. We want you to love your bed, but if you don’t, we even make the return simple.

  • Simple Returns

    No pressure. No problems.

    If you’re not in love with your new Sealy mattress, we’ll send you your money back, no questions asked. We’ll arrange to pick up the mattress.

  • Built in the U.S.

    We proudly design and assemble all of our mattresses in the U.S.

  • Support

    Have any questions or concerns? Not a problem. Give us a call.